Service Request Form

A Service Request Form is used to initiate a service request, examples of which are repairs, maintenance agreements, printing, and anything involving labor. After submitting, the form will be routed to Purchasing and Contract Services for processing.

How to Submit a Service Request Form

1. Go To Special Requests

When you are ready to begin filling out your Service Request form, return to the ShopBlue Shopping home page and look for the Special Requests tab under “Showcases” towards the bottom (Figure 1).

When you are ready to begin filling out your Service Request form, return to the ShopBlue Shopping home page and look for the Special Requests tab under “Showcases” towards the bottom.

Figure 1

2. Click Service Request

In the “Special Requests” tab, click Service Request (Figure 2).

In the “Special Requests” tab, click Service Request.

Figure 2

3. Search For Supplier

The first step of the form asks you to search for and select your desired supplier. Below the “Enter Supplier” field, click magnifying glass to search for, and select, your supplier (Figure 3). If the supplier hasn’t been added into the ShopBlue system type “New Supplier”.

The first step of the form asks you to search for and select your desired supplier. Below the “Enter Supplier” field, click magnifying glass to search for, and select, your supplier. If the supplier hasn’t been added into the ShopBlue system type “New Supplier”.

Figure 3

4. Enter Product Description

After the supplier has been selected, enter the product description, quantity, and estimated price (Figure 4).

After the supplier has been selected, enter the product description, quantity, and estimated price.

Figure 4

5. Enter Notes and Additional Information

Include additional details for the request, if any (Figure 5).

Include additional details for the request, if any.

Figure 5

6. Authorized Users or Departments

Then list authorized users or departments, if any (Figure 6).

Then list authorized users or departments, if any.

Figure 6

7. Enter Start and End Dates

Next the start and end date of the service request needs to be entered (Figure 7).

Next the start and end date of the service request needs to be entered.

Figure 7

8. Select Contract

Select the contract in ShopBlue that will be used for the service request, if any (Figure 8).

Select the contract in ShopBlue that will be used for the service request, if any.

Figure 8

9. Supporting Documents

Then you will need to upload any supporting documents to assist in approvals and new supplier information (if applicable). If applicable, attach any documentation here that should be sent to the supplier with the purchase order for the external attachments (Figure 9).

Figure 9

10. Complete Form and Go To Cart

Once the form is complete, navigate to the top of the form (Figure 10). If no other lines need to be added, select “Complete Form and Go to Cart.”

If you need more than one line, select “Save to Cart and Add Another.”