Using Duo with a New Smartphone

Got a new phone? There are a few different ways to continue using it with Duo Mobile. 

NOTE: If possible, we recommend you keep your old phone while you set up your new phone, print passcodes ahead of time, or have at least one additional enrolled device.

If you previously backed up your Duo Mobile accounts:

Duo Restore will require a Duo verification through either your old phone, a passcode, or another enrolled device. 

Duo Restore for iOS
Duo Restore for Android

If you have another device enrolled, OR your old phone, OR two or more passcodes:

Follow the instructions for Adding Another Device.

Still need help?

Contact the UBIT Help Center.